Last Updated: June 20, 2026
Welcome to CHUANHE ESS (“CHUANHE ESS”, “Company”, “we”, “our”, or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of the website located at https://chuanhe-ess.com (the “Website”), as well as any products, services, quotations, communications, and business transactions provided by CHUANHE ESS.
By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of the Website immediately.
CHUANHE ESS is a professional OEM & ODM manufacturer specializing in lithium energy storage products, including but not limited to:
Portable Power Stations
Stacked Lithium Batteries
Portable DC Batteries
Solar Panels
Customized Energy Storage Solutions
Our products and services are primarily intended for business customers, including distributors, wholesalers, installers, EPC contractors, project developers, procurement organizations, and energy storage brands.
You agree to use this Website only for lawful purposes.
You shall not:
Violate any applicable laws or regulations.
Attempt unauthorized access to the Website or related systems.
Distribute malicious software, viruses, or harmful code.
Interfere with Website operations.
Collect information from the Website through automated means without authorization.
Misrepresent your identity or business affiliation.
We reserve the right to restrict or terminate access to any user who violates these Terms.
Unless otherwise stated, all content on this Website is owned by or licensed to CHUANHE ESS, including:
Logos
Trademarks
Product Images
Graphics
Videos
Documents
Technical Data
Website Design
Text Content
All intellectual property rights are reserved.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit Website content without prior written authorization.
We make reasonable efforts to ensure that product information displayed on the Website is accurate.
However, product specifications, features, dimensions, certifications, availability, and performance data may change without prior notice.
Information presented on the Website is provided for general reference purposes and does not constitute a binding contractual commitment.
Final specifications shall be subject to official quotations, technical agreements, contracts, and purchase orders.
CHUANHE ESS provides OEM and ODM manufacturing services.
Custom projects may include:
Branding
Product Design
Housing Customization
Color Customization
Packaging Design
Software Development
APP Customization
BMS Customization
PCB Development
Communication Protocol Integration
All OEM & ODM projects are subject to separate commercial agreements, technical confirmations, production schedules, and quality acceptance standards.
Project timelines may vary depending on complexity and production planning.
All quotations provided by CHUANHE ESS are:
Non-binding unless otherwise stated
Subject to product availability
Subject to raw material costs
Subject to exchange rate fluctuations
Subject to production scheduling
Unless otherwise specified, quotation validity periods shall be indicated within the quotation document.
CHUANHE ESS reserves the right to revise pricing before formal order confirmation.
Orders become effective only after:
Written confirmation by CHUANHE ESS
Agreement on specifications
Confirmation of commercial terms
Receipt of applicable deposits or payments where required
CHUANHE ESS reserves the right to reject any order at its discretion.
Sample orders may be available upon request.
Sample pricing, shipping costs, lead times, and payment requirements shall be communicated separately.
Certain customized samples may require additional engineering or tooling charges.
Payment terms may vary depending on:
Product category
Order quantity
Customer qualification
Project type
Country of destination
Accepted payment methods may include:
Bank Transfer (T/T)
Wire Transfer
Other mutually agreed methods
Specific payment terms shall be defined in quotations, proforma invoices, sales contracts, or purchase agreements.
Delivery schedules are estimated based on available information at the time of order confirmation.
While CHUANHE ESS makes reasonable efforts to meet agreed delivery schedules, delays may occur due to factors beyond our control, including:
Material shortages
Transportation disruptions
Customs procedures
Government restrictions
Force majeure events
Delivery dates are estimates and should not be interpreted as guaranteed unless explicitly agreed in writing.
Risk of loss and title transfer shall be governed by the applicable Incoterms agreed between the parties.
Customers are responsible for inspecting products upon receipt.
Any claims regarding:
Quantity discrepancies
Visible defects
Shipping damage
should be reported within a reasonable period after delivery.
Failure to notify CHUANHE ESS within a reasonable timeframe may constitute acceptance of the goods.
Unless otherwise agreed in writing, CHUANHE ESS products are covered by a limited warranty in accordance with the applicable Warranty Policy.
The standard warranty period for many products is up to five (5) years, depending on the product category and commercial agreement.
Warranty coverage does not apply to:
Improper installation
Unauthorized modifications
Misuse
Negligence
Accidents
Natural disasters
Improper storage
Use outside specified operating conditions
Additional warranty terms may be provided in separate agreements.
To the maximum extent permitted by law, CHUANHE ESS shall not be liable for:
Indirect damages
Consequential damages
Incidental damages
Special damages
Loss of profits
Loss of revenue
Business interruption
Loss of goodwill
Loss of data
CHUANHE ESS’s total liability arising from any claim shall not exceed the amount paid by the customer for the specific products giving rise to the claim.
CHUANHE ESS shall not be liable for any delay or failure to perform obligations resulting from circumstances beyond reasonable control, including:
Natural disasters
Floods
Earthquakes
Fires
Epidemics
Pandemics
Government actions
Labor disputes
Supply chain disruptions
Transportation interruptions
Power shortages
War
Civil unrest
Affected obligations shall be suspended for the duration of such events.
Both parties may exchange confidential business information during commercial discussions.
Each party agrees to maintain the confidentiality of non-public information and use such information solely for legitimate business purposes.
Separate Non-Disclosure Agreements (NDAs) may be executed where necessary.
This Website may contain links to third-party websites.
CHUANHE ESS does not control and is not responsible for the content, privacy practices, or services of third-party websites.
Access to third-party websites is at your own risk.
The Website and its contents are provided on an “as is” and “as available” basis.
CHUANHE ESS makes no warranties, express or implied, regarding:
Website availability
Website accuracy
Website security
Uninterrupted operation
Error-free content
Users assume all risks associated with Website usage.
Customers are responsible for ensuring compliance with all applicable laws, regulations, certifications, import requirements, export controls, and industry standards in their respective jurisdictions.
CHUANHE ESS shall not be responsible for customer non-compliance with local regulations.
These Terms shall be governed and interpreted in accordance with the applicable laws governing the business operations of CHUANHE ESS, without regard to conflict of law principles.
Any disputes arising from these Terms shall first be resolved through good-faith negotiations between the parties.
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
CHUANHE ESS reserves the right to modify, update, or revise these Terms at any time.
Changes become effective upon publication on this Website.
Continued use of the Website following publication constitutes acceptance of the revised Terms.
If you have questions regarding these Terms & Conditions, please contact us through our Contact Us page.
CHUANHE ESS
Website:
By using this Website, you acknowledge and agree to these Terms & Conditions.